Explore our tutorials to learn how to effectively use Virtual Scale’s platform, features, and services.
How do I create a Virtual Scale account?
A step-by-step guide to registering your account, verifying your email, and setting up your initial configurations.
How do I reset my password?
Instructions on how to securely change or reset your password to regain access to your account.
How do I invite team members to my account?
Learn how to add colleagues or partners to your account, assign permissions, and manage collaboration effectively.
How do I create a new team?
Detailed steps to set up a new team, define roles, and streamline collaboration within the platform.
How do I create a new AI employee?
Guidance on configuring a new AI employee, training it to handle tasks, and managing its permissions.
How do I assign a specific channel to an AI employee?
Instructions for linking a phone, chat, or other channel to an AI employee and optimizing their performance.
How do I make my employees remember past interactions?
Learn how to configure memory settings so employees—human or AI—can recall previous conversations and provide personalized support.
How do I buy a new phone number?
Step-by-step instructions on purchasing a new number, setting it up, and managing it within your account.
How do I connect a phone number to WhatsApp?
Learn how to link your phone number to WhatsApp for seamless messaging and customer engagement.
How do I import phone numbers from my Twilio account?
A guide on transferring existing Twilio numbers into Virtual Scale and centralizing your phone management.
How do I integrate Virtual Scale with my CRM?
Instructions for connecting Virtual Scale to your CRM, including syncing data and streamlining lead management.
How do I install a plugin?
Learn how to discover, install, and manage plugins to enhance your Virtual Scale platform functionality.
How do I use the Chat widget on my website?
Step-by-step guide on embedding and configuring the Chat widget to enhance customer interaction on your website.
How do I customize my AI employees to reflect my brand’s voice?
Tips on tailoring language, tone, and messaging to align with your company’s unique brand identity.
Do AI employees remember past client interactions?
Discover how AI employees store previous conversation data to personalize future client interactions.